WhatsApp qualification agent
The agent answers enquiries arriving on the company WhatsApp when nobody is at the desk. It states in its first line that it is an AI system, and hands over to a human as soon as anyone asks.
What the exchange looks like
The disclosure is not a checkbox at the bottom of a page. It is in the first sentence, where your client actually reads it.
Good evening. I’m looking for someone to rewire an office floor. Are you still taking on work in September?
22:4122:41, on a Tuesday
A WhatsApp message on the company number. Nobody is at the desk.
Illustrative scenario, not a client case.
Its scope
The right-hand column is what gives the left-hand one its value: an agent that made commitments in your place would cost you more than the enquiries it brings in.
Legal framework
The European AI regulation has applied in stages. The 2 August 2026 stage bears directly on agents that speak to your clients.
An AI system interacting directly with a person must inform them that they are talking to a machine, unless that is obvious from the context.
The information must be given at the first interaction, clearly and distinguishably.
Our agents state it in their first line, in the body of the message.
This page describes what our agent does. It is not legal advice and does not cover all of your obligations, which depend on your activity and your uses.
If your situation is sensitive, have it checked by a professional. We will tell you when we think that is the case.
We issue no compliance certification of any kind.
The only way in
Thirty minutes to know what to hand over.
By video call, no commitment. Your business, what wears you down, a clear order of priority — including on what should not be handed to an AI.
Book the auditIf you do not know, that is already an answer. The audit often starts by counting exactly that. Its price is deducted in full from your first agent.