Door 2 · put to work
Each one does a single thing and does it continuously, including at night. None of them decides in your place: nothing reaches one of your clients without your approval.
Agent 1
It reads your inbox in strict read-only mode: it moves nothing, deletes nothing, and does not even mark your messages as read. What it produces never goes back into the inbox — it classifies each email, summarises it, and alerts you on Telegram when it is urgent.
An email is never an order. The content of your messages is treated as data to be classified, never as an instruction. An email that tries to give one — “ignore your instructions” — is classified as information, and its summary flags the attempt.
Urgent email
From: A client (contact@example.com)
Subject: Can the work start earlier?
Reason: A reply is asked for before tomorrow morning.
Summary: Asks to bring forward the start date of the work; a scheduling constraint is stated on the client’s side.
Urgent email
From: The accountant (accountant@example.org)
Subject: Document missing for the filing
Reason: A filing deadline is stated for Friday.
Summary: A document is missing from the file; the sender is asking for it before Friday’s filing.
Urgent email
From: A prospect (enquiry@example.com)
Subject: Quote for a renovation, short notice
Reason: The contractor is chosen at the end of the week.
Summary: Request for a quote to renovate a bathroom, with a stated decision date.
Agent 2
When neither of the other two fits, we build the one that does. It starts from a task you already do, in your own way, and it prepares it — it does not decide it. Its scope is written before we begin: what it reads, what it prepares, what it is never allowed to touch.
We start from one specific task.
The one that comes back every week, that nobody likes doing, and that everyone does slightly differently. It almost always comes out of the audit, because that is where it becomes visible.
Agent 3
An enquiry lands on the company WhatsApp at 22:41. The agent replies, states in its first line that it is an AI system, asks the two or three questions that are missing, and passes you the qualified lead — you take over when you are available.
Yesterday
Good evening, do you still take on small jobs? I would need a quote.
Good evening. I am the company’s AI assistant — I am preparing your enquiry, a human will reply tomorrow. To move quickly: what kind of work is it, and in which municipality?
Bathroom renovation, in Liège. For next month if possible.
Noted, your enquiry has been passed on. A human takes over the exchange and comes back to you with a proposed appointment.
The limits, said up front
This is the part we would rather write ourselves than let you discover along the way.
They read, sort, flag. The choice stays a human decision, and it stays yours.
Nothing reaches one of your clients until you have said yes. That is a commitment, not a setting.
An agent takes away a task, not a person. If the honest answer is that none of them would help you, the audit will say so.
The only way in
Thirty minutes to know what to hand over.
By video call, no commitment. Your business, what wears you down, a clear order of priority — including on what should not be handed to an AI.
Book the auditThirty minutes on a typical day of yours is enough to answer. Sometimes the answer is “none yet”, and that is a useful answer. The audit is deducted from your first training session or your first agent.